Looking for experienced Customer Support Representatives who are willing to work during weekends!
Schedule: 5 days/week – Thursday to Monday, 3:00–8:00 PM UK time
Business Overview: Rental Business in UK
Key Responsibilities:
-Answer incoming customer phone calls during shift hours
-Provide fluent, friendly, and confident phone support in English
-Send property access and check-in instructions via email and WhatsApp
-Respond to customer enquiries across WhatsApp and email in a timely and helpful manner
-Update or review simple spreadsheet logs related to bookings or communications
-Coordinate and escalate any complex issues to the internal team if needed
Tools & Platforms:
-Guesty (property booking and management system – training provided)
-WhatsApp (business messaging and customer support)
-Gmail / Email Client
-Basic Spreadsheets (Google Sheets or Excel)
-Phone line or app (diverted calls – setup to be discussed)
Qualifications:
-Fluent English (spoken and written)
-Comfortable handling phone support and live chats
-Strong attention to detail and clear communicator
-Prior customer service experience (at least 1-2 years)
-Basic understanding of spreadsheets (editing, filtering, simple formatting)
-Reliable internet connection and quiet workspace
-Able to use own phone for WhatsApp (business number setup can be discussed)
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• 100% permanent Work-From-Home
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
...Job Description Job Description We are looking for an exceptional Dental Office Manager to join our team and help us continue to grow! The Office Manager role is a hands-on position that is dedicated to ensuring the success of the team and providing every patient with...
...The Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position will be involved in the stakeholder management, financial management, budgeting processes, and value tracking...
...No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working...
...Job Description Job Description Job Summary: We are seeking a detail-oriented and reliable Shower Glass Installer to join our team. In this role, you will be responsible for the professional installation of frameless and framed shower enclosures, mirrors, and...
...Experience processing and verifying electronic information and data. Duties & Responsibilities: Registers visiting patients, explain the registration process, and respond to questions. Processes patient co-payments, co-insurance, deductibles and balances due....