Job Description

Sales Engineer Enterprise Solutions

Location: Hybrid, reporting to regional office as needed

Job Summary:

We are seeking a Sales Engineer to serve as a technical subject matter expert supporting enterprise account teams. The role focuses on Ethernet Services, Dedicated Internet Access (DIA), Private Networking Solutions , and may also include Voice, Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN . The Sales Engineer will provide consultative pre-sales technical support , develop proposals, and recommend solutions to meet customer business requirements.

Key Responsibilities:

• Collaborate with Account Teams to engage with customers and provide cost-effective technical solutions
• Act as the technical expert during the pre-sales process, supporting both sales executives and customer technical teams
• Prepare technical proposals, presentations, network topologies, diagrams, and technical specifications
• Assist with pricing requests and solution documentation
• Build and maintain strong customer relationships as a technical liaison from pre-sales through post-sales
• Stay current on industry and company technology trends through self-study, training, and certifications
• Provide technical guidance and training to support enterprise account teams
• Travel as needed (up to 50%) to attend customer and team meetings
• Contribute to a collaborative team environment, exercising independent judgment and discretion in matters of significance

Required Qualifications:

• Education: Bachelors degree (B.A. or B.S.) or equivalent training/certifications (Cisco, Ciena, AWS, Microsoft, Adva, etc.)
• Experience: 35 years supporting telecommunications services for enterprise accounts or enterprise IT environments
• Proven track record of building and executing technical solutions and sales strategies for enterprise customers
• Strong understanding of networking, IP routing protocols (MPLS, BGP, VPN), and switching
• Knowledge of SD-WAN, Voice, Unified Communications, and Optical technologies (TDM, CWDM, DWDM, dark fiber)
• Familiarity with cable industry technologies (DOCSIS, PON, CMDW, video) is a plus
• Proficiency with MS Office, Google GSuite, Visio, mapping tools (NI2, ArcGIS, Google Earth), and CRM platforms (Salesforce, SugarCRM)
• Strong analytical, problem-solving, and organizational skills
• Excellent verbal and written communication, with a professional demeanor

Core Competencies:

• Customer-first mindset, delivering seamless digital solutions and positive experiences
• Enthusiastic learner and advocate for technology and enterprise solutions
• Team-oriented, open to collaboration and new ideas
• Results-driven, with a focus on growth and performance
• Committed to inclusion, diversity, and doing whats right for colleagues, customers, and communities

Benefits:

• 401(k) retirement plan with employer match
• Comprehensive medical, dental, vision, life, and short-term disability insurance options
• Paid time off starting at 80 hours per year, plus 40 hours floating holiday and 7 paid holidays
• Tuition reimbursement program
• Employee discount program

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