Join our passionate team at Foundever, where every interaction presents a chance to make a significant impact! Location Requirement: Must live within commuting distance and be able to work 50 miles of 2181 W Andrew Johnson Hwy, Morristown, TN 37814. Position Overview: Foundever is excited to announce openings for Technical Customer Support Associates! We are dedicated to investing in our employees, offering 100% paid training along with opportunities for growth and development. With 84% of our management filled by internal promotions, you can build a career with us while providing personalized support to assist customers with various accounting and tax platforms and applications. What We Seek: Strong ability to multitask and efficiently navigate between multiple screens while assisting customers. Able to thrive in a fast-paced and dynamic environment. Must be 18 years of age or older. High school diploma or GED equivalent is required. Must successfully pass a criminal background check. Essential Skills: Manage inbound customer service calls effectively. Enhance customer satisfaction through voice, chat, and email communication. Proficiently navigate various systems and tools. Participate in ongoing training and skill development. Reasons to Join Our Team: Compensation: Starting at $16/hr with earning potential up to $19+! Comprehensive paid training. Benefits package including medical, dental, life, and vision insurance. 401k retirement plan with company matching. Employee discounts and referral bonuses. Opportunities for internal mobility (84% of our managers are promoted from within). Access to Employee Assistance Program (EAP). About Foundever: Foundever is a premier global player in the customer experience (CX) industry with a workforce of 150,000 associates worldwide. We partner with top digital-first brands to create exceptional customer experiences through our innovative solutions, technology, and expertise. Support for Military Families: We proudly support military families through partnerships with Military One Source and other veteran organizations, recognizing the unique skills and experiences that veterans contribute to our workforce. Equal Employment Opportunity: Foundever is committed to selecting, developing, and rewarding the best candidates for each position based on job-related criteria without discrimination based on race, age, color, religion, sex, national origin, disability, marital status, sexual orientation, or any other protected status. We strictly prohibit discrimination in all employment practices. Foundever
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