Job Description

To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support. Experience with Phorest scheduling, Shopify & Square platforms are a plus.Salon Front Desk Responsibilities:Greeting and welcoming customers and team members in a friendly and professional manner.Tending to customer needs, inquiries, and complaints.Informing Stylist about customer appointments and requirements.Managing phone calls & emailsProcessing bookings and cancellations, and managing appointment schedules.Ensuring that the salon floor is kept clean and professional.Assisting with marketing and sales by providing customers with information on promotions and new products and services.Processing transactions and issuing receipts.Performing administrative tasks such as filing, updating records, and logging transactions.Upselling Locs of Love Products to clientsAssisting with salon upkeep to ensure a successful and efficient day. Washing and folding laundry, cleaning stylist tools etc.Having a social media presence when required
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Locs of Love

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