Overview AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope. As a Salesforce Administrator , this candidate will support the AARP Foundation's instance of Service Cloud. They will work with a small internal team as well as external development partners who provide ongoing product development. The candidate will collaborate with internal stakeholders across AARP Foundation to gather requirements, implement configuration changes, and support quality assurance processes. Responsibilities Manages technology projects and cross-functional teams to determine resources needed and responsibly stewards them, tracks progress against established timelines, evaluates training, and monitors adoption. Collaborates across teams during the discovery phase to assess value, usability, and feasibility of enhancement concept and experience. Provides strategic guidance on the department's technology roadmap and manages the process of designing and implementing improvements and new functionality in technology applications. Creates product strategies and roadmaps based on a deep understanding of the product technology stack, department goals and consumer needs.. Leads technical engagements utilizing an agile planning and development methodology. Acts as a business liaison with technology and vendors and provides end-user training and support. Provides counsel to other business units in the execution of technology initiatives and digital engagement. Collaborates with management and IT to identify opportunities to streamline technology processes that support the business unit. Engages with internal and external vendor teams to establish priorities, manage work requests, and ensure on-time delivery of enhancements. Gathers an in-depth understanding of the organization's technical landscape, data management practices, workflows, and data available across the organization. Advises on data accuracy and integration best practices, as needed. Defines and translates strategic business ideas into technical product implementations utilizing actionable, digestible user stories and acceptance criteria, ensuring all organizational, regulatory, and strategic compliance requirements and objectives are met. Utilizes technology to advance AARP and consumer priorities.. Serves as a resource within their business unit on appropriate tools/software and shares expertise openly and accessibly to advance business unit priorities and projects and to meet critical goals. Qualifications Bachelors degree (or equivalent experience) in Information Technology, Computer Science, Engineering, or a related field. 2+ years of experience working as a Certified Salesforce Administrator in Service Cloud. 3+ years of total experience in Salesforce roles, including work with any combination of Sales, Service, Marketing, and/or Nonprofit Cloud. Certification as Salesforce Administrator or Salesforce Advanced Administrator Required. Preferred: Salesforce certifications AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. #J-18808-Ljbffr AARP
...that works for you. We're a well-established, 6-doctor small animal and exotics practice that values teamwork, efficiency, and... ...of-life care. Our team includes experienced CVTs and veterinary assistants who are trained and utilized to their fullest capabilities....
...experienced 1099 driver to join our team. The successful candidate will drive a a sprinter van to transport refrigerated freight locally and... ...: ~$23-25/hr. based on experience- 13-16hours per weekend Shift Details: ~ Morning and day shifts, Saturday and Sunday...
...per hour Have you worked as a babysitter, daycare worker, nanny, or church nursery volunteer? Are you a retired teacher or teaching... ...You bring at least 1 year of day-to-day childcare experience You can provide our team with 3 references, 2 related to working...
...patients in need of IV therapy and specialty pharmacy services in the homecare setting. We... ...success. Job Description : The Driver will work under the direct supervision... ...experienced professional in this segment of care delivery. The successful candidate will perform...
...MasTec - JobID: 52926 [Heavy Equipment Operator / Loader Operator] As a Crane Operator at MasTec, you'll: Operate crane equipment to lift, move, position, and reposition loads; Inspect crane for safety and maintenance issues; Communicate with ground crew to ensure safe...