Job Description

• JOB SUMMARY
  
  • Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
• DUTIES AND ESSENTIAL FUNCTIONS
  
  • Overall performance rating of below indicated essential job duties:
  • Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
  • Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
  • Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
  • Insurance verification prior to patient visit, when applicable.
  • Manage office correspondence, medical record documentation, and process medical records requests.
• EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
  
  • Minimum requirement:
    
    • High School diploma or GED
    • Must be able to type 35 correct words per minute
  • Preferred qualifications:
    
    • One year experience in medical office setting
• WORKING ENVIRONMENT
  
  • Works indoors in an office/clinic setting
  • The noise level is usually moderate
• PHYSICAL DEMANDS
  
  • Constantly required to maintain a stationary position behind a computer.
  • Frequently required to move about inside the department.
  • Constantly required to communicate telephonically and face to face with colleagues and customers.
  • Constantly required to operate a computer and telephone.
  • Constantly required to lift and/or move up to 10 pounds.
  • Frequently required to lift and/or move up to 25 pounds.
  • Occasionally required to lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

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