Job Description

Patient Clerical Assistant/UKHC

University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status.

Job Title: Patient Clerical Assistant/UKHC

Requisition Number: RE51019

Working Title: PCA - 11.100 Surgical Oncology

Department Name: H7700: Cancer Services-Inpatient Pav A

Work Location: Lexington, KY

Grade Level: 05

Salary Range: $15.00-22.60/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Required Related Experience: 1 yr

Required License/Registration/Certification: None

Physical Requirements: This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); intermittently standing or walking with objects weighing up to 10 pounds; and occasionally standing or walking with objects weighing up to 25 pounds, and lifting, pushing, and/or pulling objects weighing up to or over 50 pounds. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials, and exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people.

Shift: Must be able to work three 12.5-hour shifts per week (7:00 p.m. - 7:30 a.m.) Will also be required to work some weekends and holidays.

Job Summary: The Patient Clerical Assistant's primary responsibility is to support patient care delivery by processing physician orders, maintaining patient records, managing patient information, and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters. Also includes filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.

Skills / Knowledge / Abilities: Basic administrative skills such as receptionist abilities (including phone, keyboarding, filing, and fax machine skills); knowledge of medical terminology; and interpersonal skills.

Does this position have supervisory responsibilities? No

Preferred Education/Experience: High school diploma plus 1 year of experience working in a medical clerical setting preferred.

Deadline to Apply: 09/01/2025

Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions: Required fields are indicated with an asterisk (*).

1. * How many years of customer service experience do you have working with patients, doctors, nurses, etc.? * None* More than 0, up through 1 year* More than 1 year, up through 2 years* More than 2 years, up through 4 years* More than 4 years

2. * Have you ever worked in a very demanding or high volume clerical setting? * Yes* No

3. * Do you have knowledge of medical terminology? * Yes* No

4. * Rate your level of computer experience. * Basic* Moderate* Advanced* No computer experience

Applicant Documents: Required Documents Optional Documents

1. Resume

2. Cover Letter

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