Job Description

Job Summary

We are seeking a dedicated and experienced PACS Administrator to join our dynamic IT team. The ideal candidate will be a career-minded, bilingual (Spanish/English) IT professional with a strong background in technical support within high-volume, 24x7 environments. The PACS Administrator will play a key role in supporting and managing the Picture Archiving and Communication System (PACS) and ensuring seamless operation and integration within our healthcare facilities

Essential Job Functions

• Oversee the day-to-day operation of PACS equipment, including image workflow, archiving, auto routing, and prefetching.
• Provide tier two and tier three support for multiple radiology PACS systems. Troubleshoot and resolve software, hardware, and connectivity issues.
• Work closely with HIM, IT departments, and clinical staff to ensure timely and complete capture of DICOM digital image data into the PACS system.
• Act as a liaison between departments and vendors for system upgrades, planning, testing, troubleshooting, validation, and implementations.
• Provide training and technical support to end-users, including operations personnel, physicians, and other healthcare professionals.
• Manage user credentials for Active Directory, Email, Mobile Iron, and Brivo Security. Support and manage mobile devices, including PCs, smartphones, tablets, and more.
• Conduct key metric reporting and analysis to identify performance improvements and optimize processes.
• Participate in budget planning and coordinate upgrades, software installations, and migration efforts.
• *NOTE: The list of tasks is illustrative only, and is not a comprehensive list of all functions and tasks performed by position.

Other Essential Tasks/Responsibilities/Abilities

• Must be consistent with Femwell’s core values.
• Excellent verbal and written communication skills.
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines and work under pressure.
• Ability to manage and prioritize multiple projects and tasks efficiently.
• Must demonstrate commitment to high professional ethical standards and a diverse workplace.
• Must have excellent listening skills.
• Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
• Must maintain compliance with all personnel policies and procedures.
• Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.

Education, Experience, Skills, and Requirements

• Bachelor’s degree in information technology, Business, or related field required.
• At least three to five years of related experience.
• Three years of experience working with Python, Power BI, and other technology.
• Knowledge of HIPAA Security preferred.
• Hybrid rotation schedule and/or onsite as needed.

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