Overview At the Action Center, we transform compassion into action. Every day, our team provides immediate support and essential resources to individuals and families facing hardship, helping them stabilize their lives and build pathways to lasting change. Behind every program and service, there is a story waiting to be told about impact, growth, and the lives we touch. We are seeking a dynamic and media-savvy Marketing and Communications Manager to support our growing work in the community. This is a unique opportunity for a talented communications expert to lead our marketing efforts. The role is equal parts communications strategy and hands-on creation and implementation. Responsibilities Strategic Planning Develop and implement a comprehensive marketing and communications plan aligned with organizational goals. Manage the relationship with the outsourced PR/communications firm to expand capacity and reach. Track and analyze the effectiveness of campaigns to inform future strategies. Content Development Write and produce newsletters, press releases, website content, donor stories, and reports. Create engaging digital and print materials for donors, volunteers, and community partners. Ensure messaging reflects the Action Center’s brand voice and strategic priorities. Effectively manage outsourced PR/Communications company to optimize in-house and outsourced content production and delivery. Design & Multimedia Serve as in-house designer for collateral, presentations, signage, and promotional materials. Capture and edit engaging photos and videos to highlight programs, events, and impact. Coordinate with printers, mail houses, and other vendors to ensure quality and timeliness. Digital & Social Media Maintain and update website content to keep it accurate and engaging. Manage and schedule content across social media platforms. Monitor engagement and adapt strategies to maximize reach and effectiveness. Media & Public Relations Act as the organization’s primary media contact and maintain a current press list. Write and distribute press releases, story pitches, and media alerts. Collaborate with the PR firm to secure coverage and manage crisis communications as needed. Collaboration & Events Partner with internal teams to support fundraising and community events with strong marketing materials. Provide onsite communications support through photography, videography, and live updates. Assist in planning and executing special events, donor gatherings, and volunteer recognition. Qualifications Bachelor’s degree in marketing, communications, journalism, or related field; or equivalent relevant experience. Strong preference for significant non-profit experience. Minimum seven years’ professional experience in marketing, communications, graphic design or public relations. Significant experience creating and editing impactful photos and video to support brand strategy. Strong writing, editing, and public speaking skills; proven ability to create compelling communications across channels. Significant experience with website content management (WordPress, Squarespace, or equivalent), content creation in Canva and MS Office Workspace. Significant experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premier) or equivalent preferred. Experience in managing outside vendors, printers, and contractors. Demonstrated success with increasing reach through social media and digital campaigns. Strong organizational, time management, and cross-departmental collaboration skills. Supervisory This position is responsible for supervising an outsourced PR communications firm which supports the organization as needed for larger projects and backup marketing and communications needs. Physical Demands Light lifting of equipment and materials. Able to lift 15lbs. Work Environment The work involves normal physical activity associated with an office environment and a development department with event set-up/tear-down of tables and displays. Will conduct presentations and support off-site events which sometimes include weekends and evenings. The Action Center's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. The Action Center also prohibits harassment of applicants and employees based on any of these protected categories. #J-18808-Ljbffr Theactioncenterco
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