Job Description

Title Jr. Salesforce Developer Location 4822 N. Broadway, Chicago IL Schedule Hybrid, Monday to Friday (8:30am-5:00pm) Summary Empower Technology That Drives Social Impact The Junior Salesforce Developer plays a key role in shaping and advancing Heartland Human Care Services’ (HHCS) CRM system to better serve our mission and the communities we support. Working under the guidance of the Salesforce Administrator, this role drives cross-program development initiatives, ensuring the CRM operates efficiently, evolves with organizational needs, and supports staff in delivering impactful work every day. You’ll contribute to all stages of the system development life cycle, from design and development to testing and deployment, while writing clean, efficient, and reliable Apex code. You’ll also help document processes, maintain technical designs, and lead knowledge-sharing sessions to strengthen collaboration and promote continuous learning across teams. This position is ideal for someone eager to grow their Salesforce expertise while applying their technical skills to a mission-driven environment. You’ll work closely with the Salesforce Administrator to evaluate proposed enhancements, ensure system alignment with program goals, and help shape technology solutions that make a real difference. The Junior Salesforce Developer leverages best practices to promote the mission and vision of Heartland Human Care Services and contributes to building a culture of innovation, efficiency, and service excellence. Why Join Us? Make a meaningful impact on the lives of individuals seeking education and career pathways. Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization. Providing flexibility and work-life balance. Participate in professional development opportunities to enhance your skills and expertise. Our Benefits Medical insurance: BCBS PPO, EPO, and HSA Plans Dental insurance Vision insurance 401(k) 3% Employer Contribution Paid maternity leave Paid paternity leave Commuter benefits Professional Development Assistance Disability insurance FSA Spending Account Life Insurance Employee Assistance Program Special Vendor Discounted Offerings on Travel, Amusement Parks, etc. Duties & Responsibilities Participates in the full application life cycle: architecture, design, development, testing and deployment. Writes, tests, and deploys high-performance, reusable, and reliable Apex code. Creates and customizes Lightning Components and converts legacy Visualforce pages to Lightning Web Components (LWC) to modernize the user interface and improve maintainability. Designs data models and implements Salesforce objects, including custom objects, fields, and relationships. Develops options analyses, proof‑of‑concept implementations, and validations for proposed solutions under guidance of Salesforce Administrator. Works closely with Salesforce administrator to gather and implement product, front‑end, and back‑end requirements. Leads technical requirements gathering and translates user requirements to the technical delivery team. Leads cross‑team projects as approved by the Salesforce Administrator and disseminates information through knowledge sharing sessions and communities of practice. Develops and documents procedures for development processes, technical designs, and other relevant information to ensure team coverage and code maintainability. Implements unit and integration testing to ensure system reliability, increase code coverage, and reduce Apex technical debt. Manages installed packages to improve system value: removes unused packages, updates outdated Apex versions, and applies necessary Apex and LWC updates. Implements an automation‑first approach to reduce manual configurations within the Salesforce platform using custom Apex scripts. Regularly reviews Salesforce releases related to Apex code and applies relevant updates to maintain functionality, enabling adoption of new features and maximizing system value. Reduces over‑reliance on Apex classes and triggers, leveraging declarative tools like Flow where appropriate to improve maintainability. Provides regular reporting to the key initiative area teams for program‑specific projects. Coordinates closely with assigned initiative area on administrative priorities and supports the needs; ensures reporting and platform usage aligns with their vision and programmatic goals. Vets all proposed development projects and enhancements through the Salesforce Administrator to ensure alignment with platform standards, minimize system risks, and assess feasibility. Assists users with troubleshooting and resolving problems of the platform. Performs other duties as assigned. Education and Experience Bachelor's degree in computer science, engineering, or related discipline. Two years of relevant experience in Salesforce Development working with Salesforce Sales Cloud CRM Systems/NPSP (preferred) with experience in configuration, customization, and APEX code. Previous human services, NPO, or case management experience a plus. Certifications/Licenses Salesforce Certification: Administrator and Platform App Builder – both required. One of the following Salesforce Developer certifications: Developer I (required), Developer II preferred. Experience working with Gearset Deployment tool – preferred. Knowledge, Skills, and Abilities Technical: Salesforce Sales Cloud CRM Systems/NPSP experience, multiple sandboxes, Flow creation, data import/export utilities, Excel, administering large data sets, troubleshooting configuration issues. Analytical: incorporates a range of information for decision making, evaluates options efficiently, draws relevant insights, presents clear recommendations. Business awareness: understands HHCS mission and programs, user‑centric approach. Collaborative: approachable, seeks input, positive interaction, listens to colleagues. Communication: clear written and verbal skills tailored to audience, regular concise updates, structured logical outputs. Relationship management: seeks feedback, encourages continuous improvement, open‑mind attitude. Planning/organizing: prioritizes key organizational tasks, develops efficient processes, team player. Data and analytical skills: calculates figures, uses formulas, reasoned conclusions. Adaptability: manages change, meets competing demands, multitasks in fast‑paced environment. Professional: handles confidential information, high emotional intelligence, self‑motivation. IT proficiency: Microsoft Office, Outlook/Exchange, Windows OS, Adobe, Teams, and other software used by HHCS. Work Arrangement This role is eligible for a “hybrid” work arrangement. If hybrid, the person should be able to meet for in‑person meetings when needed (weekly, monthly, etc.). There may also be availability to work from home when appropriate. A stable internet connection, a space to work from home, and the ability to participate in on‑camera virtual meetings are required. Laptop and access to Teams will be provided by HHCS. Work Environment The noise level in the work environment is usually moderate. Physical Demands Regularly required to talk or hear. Frequently required to stand, walk, sit. Regularly required to use hands to key, handle, or feel and reach with hands and arms. Occasionally lift or move up to 10 pounds. Specific vision abilities: close vision, color vision, depth perception, ability to adjust focus. Equal Opportunity Employer Statement HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries Non‑profit Organizations #J-18808-Ljbffr Heartland Human Care Services

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