Job Description

About the job Inbound, Claims Call Center Representative (100% remote)

Your Day to Day Responsibilities:

Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner.
Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others in order to provide an effective service and clear advice to colleagues and customers.
Liaise with internal and external clients in order to exchange information, clarify facts, and resolve queries and/or problems efficiently.
Provide feedback and recommendations to the team in order to improve the quality of customer care.
Follow procedures to ensure adherence to the company's risk and compliance policies.

Basic Qualifications:

High School Diploma or Equivalent
+6 months Customer Service experience
Data entry experience

Work from home office requirements:

Designated workspace free from noise and other distractions
Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications:

6 months call center experience
Strong data entry skills and the ability to type 32 WPM or more
Demonstrated proficiency in Windows based operating systems and Microsoft office
Ability to navigate multiple computer screens and browsers quickly and accurately
Strong comprehension skills, professional demeanor
Solid oral & written communication skills
Demonstrated strong attention to detail and solid problem-solving skills
Bilingual, Spanish to English
Insurance knowledge preferred

Perun HR

Job Tags

Remote job, Work from home, Home office,

Similar Jobs

Naniq Global Logistics - Anchorage

Package Handler Job at Naniq Global Logistics - Anchorage

Job Summary:The Package Handler reports to the Lead Package Handler. Are you a dynamic and outgoing person looking to join a diverse team of fun and energetic professionals? We value safety, reliability, dedication to our organization. We look for pride, integrity, grit...

Pacer Group

Patient Access Representative Job at Pacer Group

...Job Description Job Title: Patient Access Representative Location: West Hollywood, CA 90048 Duration: 13 Weeks Shift:... ...performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas...

Aerotek

Smt Operator Job at Aerotek

...pay range for this position is $19.00 - $20.50/hr. Workplace Type This is a fully onsite position in Carson City,NV. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and...

Cyber Graphics, LLC

Laser Operations Technician Job at Cyber Graphics, LLC

...Summary: An individual in this position will operate and maintain Laser Engraving and Flexo plating Equipment for the production of... ...all operator assigned equipment maintenance and assist service technicians when they are involved. # Keep work area organized and uncluttered...

Thompson Hospitality

Supervisor Chick-fil-A Job at Thompson Hospitality

Overview A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servants heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times...

Inbound, Claims Call Center Representative (100% remote) Job at Perun HR, Phoenix, AZ

TkgvTzNRMy9xZW1oQ1JWbjRLQ0RRV1FTMkE9PQ==