As the In-Home Furniture Repair Technician, you will repair products in RH's broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
* Live Our Vision, Values and Beliefs every day
* Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
* Maintain a clean, neat, and orderly work area
* Promote a safe working environment
* Provide quality assurance and quality control feedback
* Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
* Sense of teamwork, ownership, urgency, and attention to detail in your work
* Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
* Outstanding communication & problem-solving skills to provide first-class customer service
* Ability to work in a fast-paced challenging environment
* Ability to visit clients in assigned geographic territory
* Must pass a background check, drug screen and MVR
PHYSICAL REQUIREMENTS
* Ability to lift and mobilize items from at least 75 lbs.
WHAT WE OFFER*
* Medical, Vision, and Dental Plans
* Company provided vehicle, laptop, phone, corporate credit card, and tools
* Company-paid Life Insurance and Disability Income Protection Programs
* Health Care and Dependent Care Flexible Spending Accounts
* 401(k) Savings Plan
* Competitive Paid Time-Off plan
* Employee Assistance Program
* Generous discount on our products and at RH restaurants
* Referral Bonus Program
Full-time associates working 30 hours or more per week are eligible for all benefits.
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