Helpdesk - Help Desk Support Technician SME Job at S R INTERNATIONAL INC, Jackson, MS

TW5mUDNRcitxdWlpQ2hSdTRLV0RRRzBSMkE9PQ==
  • S R INTERNATIONAL INC
  • Jackson, MS

Job Description

Job Description

Job Description

100% ONSITE ROLE
NEED LOCAL MISSISSIPPI RESIDENTS ONLY

State of Mississippi - Helpdesk - Help Desk Support Technician SME Level - MS - MDEK12- 142707 (100% Onsite)

JOB DESCRIPTION

  • Selected candidates role will focus on providing all levels of support to our customer base, both remotely and onsite.
  • Candidate will be the initial point of contact with end users requesting IT Support.
  • Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration.
  • Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for M365 Applications.
  • Must be good at organizing, prioritizing, and planning.
  • Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
  • Candidate must also have excellent communication skills.
Required Skills/Experience

  • Experience working in a help desk environment
  • Experienced with providing support for M365 Applications
  • Experience providing remote assistance using various platforms
  • Experience in desktop\laptop troubleshooting, and software installation
  • Hardware Implementation and Deployment
  • Basic Active Directory Management
  • BMC Footprints Help Desk Experience (ITSM)
  • MAC OS Experience

Job Tags

Local area, Remote work,

Similar Jobs

ZipRecruiter

ERP Consultant (Hybrid) - Japanese Bilingual Job at ZipRecruiter

 ...annually (commensurate with experience)Work Authorization: Must be authorized to work in the U.S. without sponsorship.Job Summary:A Japanese IT Consulting company seeking a skilled ERP Consultant with hands-on experience in ERP system implementation, preferably Microsoft... 

McDonald's

Shift Manager Starting at $15.00- $16.25 per hour Job at McDonald's

 ...Production u2022 Exceptional Customer Service u2022 Safety and Security u2022 Scheduling u2022 Training Additional Information Reid McDonald's Organization owns and operates 8 McDonald's Locations throughout Raleigh, Youngsville and Durham. Our focus as a company is to... 

Netradyne

Sr. ABM Marketing Manager (San Francisco) Job at Netradyne

 ...team members to continue to facilitate our growth. POSITION SUMMARY: Netradyne is looking for a strategic and data-driven Senior ABM Marketing Manager to lead our account-based marketing initiatives and help us scale our enterprise outreach. You will work closely... 

Red Bull

Manager, Communications Job at Red Bull

 ...across all types of third-party and owned media channels (social media, web, TV, radio, and print) to enhance our brand image and make Red Bull relevant for our target audiences. The Communications Manager acts as the "conductor of the orchestra" by collaborating with... 

Hiring Drivers Now

CDL-A Truck Driving Job Offers ($.60 - $.80 CPM) Quick Apply! Job at Hiring Drivers Now

Currently Hiring CDL-A Truck Drivers!Apply today and within 24 hours you'll receive multiple job offers. Earn: $.60 - $.80+ CPM! and up per year based on position. Simply select the driving job that offers you what is most important.Higher pay, increased benefits or more...