Job Description

Get AI-powered advice on this job and more exclusive features. Ceramic Pro San Diego is seeking an experienced and driven General Manager to lead our elite team and oversee operations at our flagship 7,000 sq. ft. facility in Miramar—the cornerstone location of the global Ceramic Pro brand. This state-of-the-art studio services 125+ high-line vehicles per month, including Ferrari, Rolls-Royce, Porsche, and McLaren. The right candidate brings a strong blend of operational leadership, marketing savvy, sales expertise, and relationship management—all within a polished, luxury-focused environment where attention to detail and customer experience are everything. This is not your typical automotive shoo, this is where luxury lives. Use the link below and check out our Flagship Location! Qualifications 3–5+ years experience in an operational leadership role, preferably in automotive, detailing, or service Strong leadership, delegation, and people management skills Familiarity with PPF, ceramic coatings, and window tinting (preferred) QuickBooks and inventory software experience Excellent communication and customer service instincts Strong organizational, multitasking, and problem-solving ability Working knowledge of Ceramic Pro products is a plus Education Bachelor’s degree in Business, Management, or related field (preferred but not required) Key Responsibilities Operations Oversee daily operations of a high-volume shop with 12+ staff Maintain and implement SOPs to ensure top-tier service and efficiency Manage vendor relationships and inventory tracking Hire, train, and mentor a high-performing team across multiple service lines (PPF, tint, ceramic coatings) Conduct regular performance evaluations and team development sessions Foster a positive and professional shop culture Customer Experience Ensure every customer interaction reflects the highest level of service Resolve customer issues with professionalism and urgency Maintain strong relationships with repeat and high-end clients Collaborate with the executive and marketing teams to develop campaigns that drive revenue Monitor market trends and competitor activity Support social media and content efforts to promote services Manage the shop’s budget, revenue targets, and monthly reporting Use QuickBooks and internal dashboards to monitor KPIs Implement cost control strategies without compromising service quality Quality Control Ensure consistent, elite-level outcomes across PPF, tint, and coating installs Conduct regular inspections and identify process improvements Health & Safety Maintain a safe and compliant work environment Conduct regular training on safety and equipment use Competitive base salary (commensurate with experience) Bonus opportunities based on performance Health insurance Paid time off & holidays Employee discounts on services and products Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Ceramic Pro by 2x Get notified about new General Manager jobs in San Diego, CA . General Manager, Full Time, UTC San Diego - Rejuvenation Santee, CA $70,000.00-$80,000.00 1 month ago Senior Vice President (SVP) of the Space Business Area Poway, CA $95,000.00-$125,000.00 5 days ago Vice President, Aerospace Systems Growth We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Ceramic Pro LLC

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