Job Description
Metropolitan Warehouse & Delivery is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together. We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.
RESPONSIBILITIES
Assess furniture damage, appropriate tools and method of repair required, and perform various furniture repair and refurbishment service duties for all case goods, upholstery and leather products.
Employ various furniture repair techniques (fillers, burn-ins, color matching, structural repairs, and installation of replacement parts) in a customer's home
Partner with Customer Service team to ensure proper furniture repair or replacement assessment prior to communicating with customer and making client commitments
Work closely with operations scheduling to execute assigned daily repair route
Report completed work with accuracy
Be cordial and communicate effectively with customers while in their homes
Demonstrate a high-level of attention to detail and professionalism at all times
Understand and follow all safe work practices and rules
Safely and legally travel to and from our client's home
All other duties as assigned
REQUIREMENTS
Minimum of five (5) years of proven experience preferred
Experience using hand and electrical tools to assemble furniture
Excellent customer service skills and the ability to interact directly with customers in a professional and courteous manner
Excellent communication skills, both verbal and written
Proven computer skills for record keeping
Woodworking, upholstery and leather repair, faux finishing, paint color matching, custom framing, coatings and finishes on various surfaces, furniture construction methods.
Ability to repair: wood, leather, fabric, metal, stone, marble, concrete
Ability to carry out goals and instructions and to follow through on assignments.
Exceptional problem-solving skills
Team player
Multitask different projects at the same time
Ability to lift, push or pull equipment/merchandise weighing 100 pounds
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and/or climbing
Job Type: Part-Time
Hourly Rate: $27 /hour
Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Metropolitan Warehouse & Delivery
Job Tags
Hourly pay, Part time,