Communications Coordinator - Global Technology & Product Job at Disability Solutions, Raleigh, NC

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  • Disability Solutions
  • Raleigh, NC

Job Description

** Please note that the selected individual for this role will be expected to work in our Raleigh, NC location from the time of joining. If you reside outside of the Raleigh region and you are unable or unwilling to relocate, then please consider other roles across our organization that might allow for remote locations. **

About our Team :

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case

Abut the Role :

The Communications Specialist supports the day-to-day execution of LexisNexis' internal and external communication programs. This role combines exceptional project management skills with strong writing abilities, a digital-first mindset, and an eye for detail. The goal is to inform, engage, and inspire employees while amplifying our brand story to media and online audiences.

Core Duties:

Internal Communications:
  • Organizational Announcement Support: Manage and segment distribution lists, draft and format emails, and schedule and send communications as appropriate.
  • SharePoint / Viva Connections Site Ownership: Publish news, maintain navigation, refresh visuals, and report monthly analytics.
  • Meeting Communications: Assist with organizational meeting communications and follow-ups as appropriate (town halls, manager meetings, etc.).
  • Communications Templates & Asset Library: Keep slide decks and other assets current; ensure brand compliance.
  • Metrics & Dashboards: Create concise reports on communication reach and engagement.
  • AI Enablement Initiatives: Provide communications and support for LexTech AI enablement initiatives.

External Communications
  • Press Release Workflow: Coordinate wire distribution and update the online newsroom.
  • Press Room Management: Ensure materials are current for events and inquiries.
  • Social Media Support: Schedule posts, monitor mentions, engage with comments, help craft compelling campaigns, and escalate risks as needed.
  • Media Monitoring & Coverage Reporting: Compile weekly media monitoring reports and monitor daily coverage.

Qualifications
  • Bachelor's degree in communications, Marketing, Journalism, or a related field (or equivalent experience).
  • 1-3 years of experience in corporate communications, public relations, or digital marketing.
  • Exceptional writing, editing, and proofreading skills.
  • Proficiency with Outlook (mail merges), SharePoint Online, Microsoft Teams/Stream, and PowerPoint; experience with email platforms is a plus.
  • Familiarity with social media management tools and basic analytics.
  • Strong project-management skills with the ability to juggle multiple deadlines and maintain keen attention to detail.
  • Collaborative, service-oriented mindset with the ability to interface confidently with senior leaders.

Nice-to-Have
  • Experience supporting hybrid or fully virtual events.
  • Basic graphic design and video editing skills.
  • Knowledge of social listening platforms.
  • Familiarity with the legal-tech or B2B software industry.

Success Metrics
  • Timely, error-free delivery of communications assets.
  • Positive stakeholder feedback on support for communications and campaigns.

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Job Tags

Temporary work, Immediate start, Remote work, Worldwide, Relocation, Flexible hours,

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