Job Description

Baker’s Floor and Surface is hiring motivated sales and business development executives with experience selling into the construction industry to join our growing, dynamic, and forward-thinking team. Baker's has been a leader in commercial architectural surface preparation and refinishing for over 30 years and we thrive on innovation, expansion, and building meaningful relationships with our customers. We are looking for an experienced Sales Executive who embodies a passion for growing their business, expanding their network, views a challenge as an opportunity, and is excited to contribute to our mission of creating exceptional spaces. If you're a charismatic, creative problem solver with a relentless drive for success, this is the opportunity you've been waiting for.

At Baker's, you'll play a pivotal role in crafting and executing our sales strategy, building connections with potential clients across diverse industries and verticals, and transforming prospects into long-lasting partnerships. Beyond driving new business, you’ll take ownership of managing and nurturing existing accounts to foster loyalty, ensure client satisfaction, and unlock opportunities for upselling and cross-selling. Success in this role is measured by creating tangible results, fostering innovation, and elevating our business to new heights. With uncapped earning potential and a commitment to fostering your professional development, this role offers limitless opportunities for success.

Is This Role for You?

The ideal candidate is a seasoned sales professional with a proven track record in flooring, maintenance, and/or other construction services. You excel at networking and prospecting, seamlessly converting leads into satisfied clients while proactively managing ongoing relationships. You possess strong communication and creative problem-solving skills to ensure client satisfaction, strengthen loyalty, and facilitate successful internal collaboration. Thriving in a dynamic environment, you prioritize exceptional customer service while making a significant impact on the growth of our business.

• Continuously hunt for and successfully close new and existing business opportunities to grow and maintain a profitable book of business.
• Act as the primary point of contact for assigned accounts, ensuring their needs are met and expectations exceeded.
• Establish and maintain enduring, meaningful relationships with clients, fostering trust and loyalty.
• Identify and capitalize on upselling and cross-selling opportunities within existing client accounts.
• Collaborate with clients to understand their goals, troubleshoot challenges, and propose tailored solutions that align with their needs.
• Conduct regular account reviews with clients to ensure satisfaction, uncover new opportunities, and address any concerns proactively.
• Maintain accurate and up-to-date client information, sales activity, and communication records in our CRM system (Salesforce).
• Leverage industry connections and community engagements to expand your network. Membership and participation in an industry trade association such as IFMA, BOMA, or IIDA, is highly beneficial.
• Coordinate and host customer events, such as lunch & learns or happy hours, to strengthen client relationships and increase brand recognition.
• Collaborate with operations teams to ensure successful project delivery, from initiation to completion.
• Track job bids and specifications to secure ongoing and upcoming projects.
• Serve as an advocate for the client internally, ensuring smooth communication and resolution of any issues.

• 5+ years in Commercial sales. Within the construction/flooring/maintenance industry is a huge plus.
• Proven ability to communicate effectively with stakeholders at all levels.
• Familiarity with reading takeoffs and plans, as well as CRM software usage.
• Demonstrated capacity to manage multiple projects with meticulous attention to detail. Find solutions to any problems that arise.
• Strong negotiation, listening, and presentation skills.
• Creative problem solving abilities, turning obstacles into opportunities
• Excellent written and verbal communication abilities.
• Highly self-motivated with a sense of urgency and adaptability.
• Familiarity with various flooring products, such as carpeting, LVP, and laminate, is a big plus.
• Current network of customers in the following verticals is a huge plus: Education, HOA, Hospitals, etc

• Confidence, drive & passion for what you do.
• Charisma & creativity—turns problems into opportunities.
• Relationship builder.
• Persistent.
• Confident.
• Personally responsible & accountable
• Thrives in organized chaos.

$100,000 - $350,000 a year

Compensation : $100,000-$350,000 +/- per year. USD. This is comprised of a base plus commission pay.

We offer a great Benefit package that includes: Medical, Dental, 401(k) match, profit sharing, bonus program, great offsite activities, and career growth. Baker’s Floor and Surface has been serving the Alameda, San Francisco, San Mateo, and Santa Clara counties since 1989 and are proud to have been a leader in the architectural surface preparation and refinishing industry for many years. Our expertise includes Polished Concrete, Metal, Stone, and Wood Services.

Come join our team at Baker's!

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